Jlassi, Emna, Amel Chaabouni, and Molka Triki. “Impact of Recommendation Systems on AI-Enabled Customer Experience: Mediator Role of Perceived Usefulness and Perceived Trust”. Journal of Telecommunications and the Digital Economy 13, no. 1 (April 14, 2025): 160–191. Accessed May 20, 2025. https://jtde.telsoc.org/index.php/jtde/article/view/1137.