High-level stakeholders? insights on readying Australia for Next Generation Broadband

Main Article Content

Claire Mason
Beth O’Brien-McInally
Sharon Dane


NGB, Next Generation Broadband


We interviewed 24 high-level representatives from across Australian society and industry to explore (a) what changes might occur in each sector once next generation broadband (NGB) is widely available and (b) what action is needed to prepare for these changes. Most participants expected NGB to have a positive and profound effect on business and daily life in Australia. However, Australian organisations had been slow to engage with the opportunities offered by NGB. They were also concerned that certain groups could get left behind through digital divide. They called for government to better articulate the role of NGB in supporting Australia’s future social and economic prosperity, to act as a front-runner in the use of the new technology and to deliver policy addressing barriers to uptake. Leadership was also needed from public and private organisations, both to build the nation’s digital capability and in utilising NGB to transform business processes.


Download data is not yet available.
Abstract 169 | PDF Downloads 11


Aizu, Izumi. 2002. "A comparative study of broadband in Asia: Deployment and policy. Tokyo, Japan: Asia Network Research. http://www.rieti.go.jp/jp/events/02042201/pdf/aizu_1.pdf.
Australian Bureau of Statistics. 2013. Business Use of Information Technology, 2011-12.
Australian Bureau of Statistics. 2014. "Household Use of Information Technology, Australia, 2012-13: Australian Bureau of Statistics. http://www.abs.gov.au/ausstats/abs@.nsf/Latestproducts/8146.0Media%20Release12012-13?opendocument&tabname=Summary&prodno=8146.0&issue=2012-13&num=&view=.
Bauer, Johannes M., Ping Gai, Junghyun Kim, Thomas A. Muth, and Steven S. Wildman. 2002. "Broadband: Benefits and policy challenges. East Lansing, MI: Quello Center, Michigan State University. http://citeseerx.ist.psu.edu/viewdoc/download?doi=
Baum, J. Robert, Edwin A. Locke, and Shelley A. Kirkpatrick. 1998. "A longitudinal study of the relation of vision and vision communication to venture growth in entrepreneurial firms." Journal of Applied Psychology no. 83:43-54.
Beard, T. Randolph, George S. Ford, Lawrence J. Spiwak, and Michael Stern. 2010. "The broadband adoption index: Improving measurements and comparisons of broadband deployment and adoption." Federal Communications Law Journal no. 62 (2):Article 4.
Benkler, Yochai, Robert Faris, Urs Gasser, Laura Myakawa, Stephen Schultze, Jerome Baudry, Lee Baker, Eliane Bucher, Anjali Dalal, Gildas de Muizon, Jan Gerlach, Jock Given, Andrew Goodman, Hank Greenberg, Pascal Herzog, James Kwok, Alan Lenarcic, Parina Patel, Debbie Rosenbaum, Tarek Saghir, Olivier Sautel, Marta Stryszowska, Lara Srivastava, Andrea Von Kaenel, and Asa Wilks. 2010. Next generation connectivity: A review of broadband internet transitions and policy from around the world. edited by The Berkman Center for Internet and Society at Harvard University.
Bowles, Marcus. 2013. "The critical role of e-skills in raising NBN adoption and Australia's competitiveness in the global Digital Economy." Telecommunications Journal of Australia no. 63 (1):10.1 - 10.17.
Budde, Paul. 2013. "The UN Broadband Commission for Digital Development." Telecommunications Journal of Australia no. 63 (1):5.1-5.8.
Cromarty, Jennifer. 2011. "Gippsland broadband engagement plan: Connecting communities. Melbourne, VIC: Socom Pty Ltd. http://gippslandregionalplan.com.au/media/Broadband_Engagement_Plan.pdf.
Frieden, Rob. 2005. "Lessons from broadband development in Canada, Japan, Korea and the United States." Telecommunications Policy no. 29:595-613.
Gans, Joshua S., and Stephen P. King. 2010. "'Big bang' telecommunications reform." The Australian Economic Review no. 43:179-186.
Harris, Paul, and Daniel Sarewitz. 2012. "Destructive creation and the new world disorder." Current History no. 111 (741):29-33.
Helsper, Ellen, William Dutton, and Monica Gerber. 2008. To be a network society: A cross-national perspective on the internet in Britain. Oxford, UK: Oxford Internet Institute.
House of Representatives Standing Committee on Infrastructure and Communications. 2011. Broadening the debate: Inquiry into the role and potential of the National Broadband Network. edited by House of Representatives Standing Committee on Infrastructure and Communications. Canberra, ACT: The Parliament of the Commonwealth of Australia.
IBIS World. 2012. A snapshot of Australia's digital future to 2050. IBIS World.
INSEAD, and World Economic Forum. 2013. "The Global Information Technology Report 2013: Growth and jobs in a hyperconnected world, ed Benat Bilbao-Osorio, Soumitra Dutta and Bruno Lanvin. Geneva, Switzerland: World Economic Forum and INSEAD.
International Telecommunication Union. 2013a. "Measuring the Information Society. Geneva, Switzerland: International Telecommunication Union. http://www.itu.int/en/ITU-D/Statistics/Pages/publications/mis2013.aspx.
International Telecommunication Union. 2013b. World Telecommunication/ICT Indicators Database. Geneva, Switzerland: International Telecommunication Union.
Jakopin, Nejc M., and Andreas Klein. 2011. "Determinants of broadband internet access take-up: Country level drivers." info no. 13 (5):29-47.
Jayasundara, Nadeen. 2011. "Australia's digital economy @ 100MBPS and beyond: The potential social and economic benefits from a next generation national broadband network infrastructure." Telecommunications Journal of Australia no. 61 (3):50.1-50.26.
Katz, Raul. 2012. "The impact of broadband on the economy: Research to date and policy issues, ed International Telecommunication Union. Geneva, Switzerland: International Telecommunication Union. https://www.itu.int/ITU-D/treg/publications/bbreports.html.
Lau, T. Y., Si Wook Kim, and David Atkin. 2005. "An examination of factors contributing to South Korea's global leadership in broadband adoption." Telematics and Informatics no. 22:349-359.
Lee, Choongok, and Sylvia M. Chan-Olmsted. 2004. "Competitive advantage of broadband Internet: A comparative study between South Korea and the United States." Telecommunications Policy no. 28:649-677.
Leech, N. L., and A. J. Onwuegbuzie. 2007. "An array of qualitative data analysis tools: A call for qualitative data analysis triangulation." School Psychology Quarterly no. 22:557-584. doi: http://psycnet.apa.org/doi/10.1037/1045-3830.22.4.557.
Lonergan Research. 2013. "Digital literacy report: Lonergan Research.
Middleton, Catherine, Sora Park, and Matthew Allen. 2013. "Converging on an NBN future: Content, connectivity, and control - symposium overview." Telecommunications Journal of Australia no. 63 (1):8.1-8.8.
National Broadband Task Force. 2001. "The new national dream: Networking the nation for broadband access. Ottawa ON: Industry Canada. http://publications.gc.ca/collections/Collection/C2-574-2001E.pdf.
OECD. 2013. OECD Communications Outlook 2013: OECD Publishing.
The Comptroller and Auditor General. Progress in making e-services accessible to all - encouraging use by older people. National Audit Office 2003 [cited 26 March 2014. Available from http://www.nao.org.uk/wp-content/uploads/2003/02/0203428es.pdf.
World Bank. 2013. "The Little Data Book on Information and Communication Technology 2013. Washington DC: World Bank.